Famous Daves
Reviews and Complaints
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Verified Reviewer | North Las Vegas, NevadaComplaint of unit manager Trina at your Craig corner location Las Vegas nv
good evening my name is Arnetta shepherd and me and 2 of my children dined at your restaurant on Craig corner in north Las Vegas on February 1 and your general manager Trina was so rude and unprofessional. I had a problem with my chicken which she came out and took to the back but while she was back there we overheard her talking about this is not Popeyes or churches chicken idk what she think this is .
So I just wanted to inform you on how ghetto , loud and messy your general manager is . She talks about the customers to get workers in the back very loudly and when I brought it to her attention that she was heard saying the things we heard the only thing she said was ok my advice to you sir is please retrain your manager shes dealing with people daily and she really needs to be trained on how to deal with people I will never spend another dime there or recommend any of my friends and family to ever go back there thanks to her
Preferred solution: She needs to be retrained on how to be professional and deal with paying customers. I also want a personal apology and and since she ruined our whole dinner I would like our whole order comped .
User's recommendation: Save your money
Fraud charges by their Compnay
User's recommendation: Watch out for their fraudulent practices
Fraud charges by their Compnay
User's recommendation: Do not call orders in, a third party doesn't get them correct & don't pre-pay!
No help at all
Preferred solution: Full refund
User's recommendation: Never buy gift cards from them
Problem receiving paycheck
Didn’t get credit for a 330.00 order I purchased
- Good food
- Food barbecue
Preferred solution: Give me the bones I earned for that purchase my history shows the purchase
User's recommendation: Check your rewards
Fraud charges by their Compnay
User's recommendation: Never give Famous Dave your credit card number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mountainside, New JerseyPoor Service
My husband and I met our fiend to celebrate her Birthday. We went to Famous Daves , mountainside NJ.
Check # 519** **/8/21. The waitress comes to the table with no greeting and attitude. We asked did they gave hot chocolate? She responds no why would we have hot chocolate.
We asked for coffee and it took 10 minutes to get the coffee. We asked for a spoon and she says let me see if we have any spoons. Then she finally returns and still with attitude, after I brought this to her attention. This point we are aggravated because the service is horrible.
We ask to speak with a manger, because she brings us hard cornbread. The manger comes with no apology for the experience. He begins to explain due to Covid they had no spoons. We are totally baffled by now.
The manager was extremely clueless. He says I have another waiter that just came in, let me have her assist you. It was a horrible experience. Then the food comes out cold.
The mashed potatoes, beans and the ribs were hard. We have been customers of Famous Daves a long time. We traveled from PA to Jersey for Famous Daves. The experience was horrible and Im extremely disappointed this is the way Famous Daves operate.
We spend over $100 yesterday for horrible food and service.
Please reach back to me. Liwanda Williams
- Good food
- Very poor costumer service
Preferred solution: Gift Card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaComplaint
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tacoma, WashingtonWorse experience ever
Preferred solution: Full refund
User's recommendation: Do not go to this place its awful
Didnt like the food
User's recommendation: Be sure on what you're ordering
Employee complaints
Hi, my name is Gillianne Milligan and I started working for famous Daves in September of this year. My job was threatened today because they found out I was looking for a second job.
They have had me come into work for 30 minutes, 1 hour occasionally and then sent me home, I live 30 minutes away from the location. They keep my tips from catering orders. Not only that, but they've said they don't belong to me. They started me as a hostess, and I was quickly moved up to to-go server and then put back as a host for being sick as a punishment.
My GM, Wes dollarhyde has had a negative attitude towards me since I began working there. He favors Hispanics, and I believe he feels negatively towards me because I am white. They lead me on constantly and lie to me, telling me I will be made a server, but they never deliver on this promise.
I have also been sent home so that one of my other coworkers that Wes favors could take my place in to go. I feel as if I have been treated unfairly, and I want to be sure that you are aware of how your managers are representing famous Dave's.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kalispell, MontanaHad the worst experience in kalispell mt
Famous Daves has failed to even respond to this issue.. Totally blown away by lack of care or concern from the company..
- I hated it
Preferred solution: I would like them to give us a meal that we want or would eat and apology.
User's recommendation: Do not ever get a carry out
Did not receive the 2 $10 bonus gift cards
Preferred solution: Deliver product or service ordered
Missing bonus cards
- Consistently good food
- Not recieving my cards
Preferred solution: Deliver product or service ordered
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If it was ruined , you should have left and not ate. Stay home if you can’t afford to eat out snowflake.